Unsolicited Testimonials about our Approach and Services

Comments on our Methodology and Results:

"FRS [Functional Requirement Specification] is very comprehensive. It dealt with features that I that I would not dream of. His [Dik Allison] expertise in RM & IT is very evident."

Mrs. Audrey McKenzie, Director Information Systems Unit, Ministry of Finance and Planning, Government of Jamaica

“We have finished going through the Functional Requirement Specification and were very impressed – you’ve certainly thought of everything.”

Andrea Dyer, Central Services Manager (Personnel), States of Guernsey Income Tax Authority

“The Force is undertaking a major reorganisation and hence many functions / processes are being changed to reflect the new way of working, which then often translates into the need for a process to be automated or an existing application to be amended.  One of the problems we are encountering is the total lack of understanding by owning departments of the need for, and how to prepare, User Requirements, Functional Specifications, etc.  I was asked to provide an example of “Good Practice” for others to use as a guide and, with Phil Scutchings agreement, we chose the EDM Study Report and Functional Specification Requirement you prepared for our Electronic Document Management project.  Quite an achievement for you and your team when you consider Registry holds a fair number of similar documents within its files!”

 Chief Inspector Kevin Miles, Information Manager, Surrey Police

Comments from recipients of our tailored education & awareness workshops:

“I have been very pleased with the way you have undertaken the workshops and the results have shown a good understanding of the needs of staff. The professional and friendly approach has ensured that staff felt confident to explain their roles and responsibilities. This has led to a common ownership of the project amongst staff.”

Derek Wootton, Assistant Director, Environmental Services Dept. N Herts. District Council

“We used Joy and Dik Allison to perform a high level Electronic Document Management (EDM) / Workflow Workshop to introduce business managers to the concepts behind EDM and Workflow, and to allow them to contribute more fully to an in-house investigation of the application of this technology.  As a result of the workshop, business managers felt more comfortable with suggesting areas where it would be practical to introduce workflow.  The level of the workshop was ideal, as the consultants had researched the requirements before the workshop, and the workshop itself was of very good quality.  The result of the workshop has been to allow Baillie Gifford to better plan our Document Strategy, based on educated user input.”

Keith Guthrie, Head of New Technologies and Integration, Baillie Gifford & Co

“The workshop was very informative and brought all the attendees quickly up to a level of common understanding. It helped the group realise the potential of EDM and Workflow with interesting examples and demonstrations. Both technical and people issues were discussed with equal emphasis. The presentations were participative and allowed users to contribute on an equal footing with senior managers. It was an entertaining, enjoyable and educational day.”

Peter Taylor, EDM / Workflow Project Manager, Zurich Financial Services